The ERP Lifestyle Consultant

Customer satisfaction is worth more than sales awards

Archive for November 30th, 2009

How To Turn A $100 Fee Into $1,500 – I Did It – So Can You!

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This morning I’m off to see a long time client. Truth be told these guys are high maintenance and are much more aggressive users of my unlimited support plan than almost any other client.

Many of their questions end with a promise that they want me to perform more work – a promise that somehow never materializes.

Yet today I’m going to turn what for most consultants would have been a $100 fee into $1,500.

When I leave the client not only will I be paid – but the client won’t stop talking about the great value  they’ve received.

Unless I miss my guess this will  turn into repeat business – albeit probably only once or twice a year.

Given the choice between earning  $100 and $1,500 – which would you take? I though so. Want to know how I’m doing this?

The answer to how I’m going to earn this larger fee is contained in one word from above –  value. Read the rest of this entry »

Written by Wayne Schulz

November 30, 2009 at 7:06 am

Posted in Billing

Tagged with , , ,