According to “people in a position to know”, Sage is poised to provide a channel wide update about their previously stated plans to make a
direct push for CRM sales into existing ERP customer accounts.
While questions surrounding the plan reportedly are filled with answers like “not sure” – the concept (still apparently in testing) is that Sage will be much more serious about cross-selling CRM to existing ERP customers.
Partners who aren’t serious about implementing CRM should expect Sage generated Sage CRM leads from “their” customers to be provided to partners who are serious about CRM.
These plans could change before this becomes widespread (supposedly it will roll out slowly in some type of test) however I’m told to look for this to be spearheaded by an internal Sage sales force.
Leads that are produced by Sage may or may not be provided to channel partners depending upon a number of unclear or yet-to-be determined factors. Apparently simply passing a certification exam will not automatically qualify a partner to receive Sage CRM leads.
Tier credit and/or sales margin for Sage generated CRM leads is up in the air but it’s looking more like partners may not get credit (tier/margin) for Sage generated leads.