Popular web based remote support tool GotoAssist is apparently having a bad Monday morning. The service, owned by Citrix, appears to be down with many users taking to Twitter and Citrix replying that they have no estimate on the time when connectivity may be restored.
UPDATE 10-12-12: Outage appears to be over. Total down time seems to be about 2 hours based upon when I first spotted the initial outage reports to when the system started allowing logins.
Sorry, I do not have an ETA for when service will be restored yet. We are working to resolve the issue ASAP. ^GD
— GoToAssist (@gotoassist) October 1, 2012