Sage’s Customer Friendly Cloud Licensing

stuart lynn

Sage’s CTO Stuart Lynn — “Every cloud product at Sage is now under subscription, so there’s no such thing as physical licence or product upgrade. Now we sell services, and there’s no tie-in for more than one month.”

With other cloud providers requiring annual contracts – some paid in advance and in full – Sage’s description of their cloud licensing is a breath of fresh air.

From a recent Computing article , Sage CTO Lynn goes on to say:

To reach the single-month customer commitment requirement, said Lynn, Sage went through “long and difficult conversations about minimal tie-in”.

“But we decided; make it a month. If customers don’t like it, they can move on. We want to make customers happy, and make them want to stay with us.”

Lynn concluded that “the traditional pricing models of ‘pick this and pick that and multiply by a magic number’ don’t work; it’s about openness and transparency, and getting what you pay for.”

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Wayne Schulz is a consultant who writes about the ERP industry and technology related news.