This morning on the Sage Partners, Employees and Alumni Linkedin group someone posted an article titled ” The Five Clients You Should Avoid Like The Plague“.
The post resonated with me because over the past year it seems like I’ve run into just about one of every type of client mentioned.
Just to be clear — the problem clients are 98% orphans. That is, they’re existing users of Sage ERP MAS 90 who’ve left their prior consultant for whatever reason and are searching for a new consultant.
There are a multitude of reasons that clients switch consultants. And I’ve hear all of them – or so it seems. It’s to the point now that I hardly listen to the reasoning and instead I’m looking for warning signs of whether the customer is one that we’d be able to (or want to) service.
The typical warning signs almost always result in a polite “no thanks” to their initial inquiries. Those warnings signs are the big ones: Multiple consultants over a short period of time, shopping for a detailed fee quote, asking to buy software without services or giving us the ability to survey what they own or how they use it, filthy rest rooms (in my experience a dead-on indicator of how they treat their employees).
There are however another 8 types of clients that I’ve run across. Though well intentioned – they’re just not worth the time and effort to pursue. Unfortunately you’ll only learn this through the experiences of dealing with these types.
The 8 types I recommend avoiding?