Most IT project failure leads back to fully thinking and understand the scope of the project. In the [Read more...]
By virtue of my business (ERP consulting) I tend to come into contact with quite a few users of MAS90 software who’ve found my company through a web search or read an article that I’ve written somewhere.
I don’t want to seem like I’m ungrateful – because I really enjoy working with new companies. However many of these companies have deep technical questions they’d like answered (for free) or want to get a bid on a complex problem such as a system upgrade — for free.
If you’re asking yourself “shouldn’t bids be free” — my answer is no. Not when the bid often also requires that the provide have expert knowledge and diagnostic capabilities around the subject matter.
A range of pricing should be free. That’s what we provide.
A proposal with an exact price, steps that will be taken, and schedule for performing that work should be paid.
Using the power of easy search and this tool called a search engine visitors send a seemingly endless flood of emails looking for free advice.
I never make the mistake in thinking that I’m the only one receiving the emails – and you shouldn’t either. Most seem generic enough that they’ve probably been crafted to be sent to multiple people hoping that one of them will provide a free answer to a technical question.
Should these answers and proposals all be free? My answer is no.
To quote my friend Ed Kless who in turn is quoting one of his favorite TV Shows (Mad Men) – “It’s my profession , what do you expect me to do?”.